Delivery and Return

ZONE 1 : MAINLAND FRANCE

METROPOLITAN FRANCE, CORSICA AND MONACO

Delivery in mainland France, Corsica and Monaco

Standard delivery and return are offered from 100 euros of purchase. For orders under 100 euros of purchase, delivery is invoiced 9 euros.

For mainland France, Corsica and Monaco, delivery is provided by the Colissimo service of the post office. The delivery time is 3 to 7 working days. The package is delivered to the address provided during your order.

In case of absence, the package will be deposited in the nearest post office. You have a period of 15 days from the date indicated on the calling card to collect your package.

Return in mainland France, Corsica and Monaco

To return your order, you have a period of fourteen (14) days from receipt of your order to return your package to the following address :

RENIER SARL
11, avenue de la Motte-Picquet,
75007 Paris
France
Phone : (+33) 1 47 53 77 03

Free returns in mainland France, Corsica and Monaco

To receive your return label, please send a message to the following address: info@francoisrenierparis.com.

Just indicate your name, your order number and that it is a return.

We will email you a return label with instructions.

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ZONE 2 : EUROPE

EUROPEAN UNION, UNITED KINGDOM, SWITZERLAND, LUXEMBOURG

Delivery terms in Zone 2

Standard delivery is free everywhere in Europe from 100 euros of purchase. For orders under 100 euros of purchase, delivery is invoiced 15 euros.

For Europe, delivery is provided by the Fedex Standard service. The delivery time is 2 to 7 working days. The package is delivered to the address provided during your order.

Depending on the regulations in your country, additional fees and taxes may be applied by the customs of your country.

Return in Zone 2

You are responsible for the return costs.

To return your order, you have a period of fourteen (14) days from receipt of your order to return your package to the following address:

RENIER SARL

11, avenue de la Motte-Picquet,
75007 Paris
France
Phone : (+33) 1 47 53 77 03

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ZONE 3 : WORLDWIDE DELIVERY

Delivery to zone 3

Standard delivery is free everywhere from 100 euros of purchase. For orders under 100 euros of purchase, delivery is invoiced 30 euros.

Delivery is provided by the DHL Express service or by the Fedex International service depending on the country of destination. The delivery time is 1 to 9 days. The package is delivered to the address provided during your order.

Depending on the regulations in your country, additional fees and taxes may be applied by the customs of your country.

Return in Zone 3

You are responsible for the return costs.

To return your order, you have fourteen (14) days from receipt of your order to return your package to the following address :

RENIER SARL
11, avenue de la Motte-Picquet,
75007 Paris
France
Phone : (+33) 1 47 53 77 03