ZONE 1 : MAINLAND FRANCE
METROPOLITAN FRANCE, CORSICA AND MONACO
Delivery in mainland France, Corsica and Monaco
Standard delivery and return are offered from 100 euros of purchase. For orders under 100 euros of purchase, delivery is invoiced 8 euros.
For mainland France, Corsica and Monaco, delivery is provided by the Colissimo service of the post office. The delivery time is 3 to 7 working days. The package is delivered to the address provided during your order.
In case of absence, the package will be deposited in the nearest post office. You have a period of 15 days from the date indicated on the calling card to collect your package.
Return in mainland France, Corsica and Monaco
To return your order, you have a period of fourteen (14) days from receipt of your order to return your package to the following address :
RENIER SARL
11, avenue de la Motte-Picquet,
75007 Paris
France
Phone : (+33) 1 47 53 77 03
Free returns in mainland France, Corsica and Monaco
To receive your return label, please send a message to the following address: info@francoisrenierparis.com.
Just indicate your name, your order number and that it is a return.
We will email you a return label with instructions.
ZONE 2 : EUROPE
EUROPEAN UNION, SWITZERLAND, LUXEMBOURG
Delivery terms in Zone 2
Standard delivery is free everywhere in Europe from 100 euros of purchase. For orders under 100 euros of purchase, delivery is invoiced 15 euros.
For Europe, delivery is provided by the Fedex Standard service. The delivery time is 2 to 7 working days. The package is delivered to the address provided during your order.
Depending on the regulations in your country, additional fees and taxes may be applied by the customs of your country.
Return in Zone 2
You are responsible for the return costs.
To return your order, you have a period of fourteen (14) days from receipt of your order to return your package to the following address:
RENIER SARL
11, avenue de la Motte-Picquet,
75007 Paris
France
Phone : (+33) 1 47 53 77 03
ZONE 3 : UNITED KINGDOM
Delivery terms in Zone 3
Standard delivery is free in United Kingdom from 200 euros of purchase. For orders under 200 euros of purchase, delivery is invoiced 15 euros.
Delivery is provided by the Fedex Standard service. The delivery time is 2 to 7 working days. The package is delivered to the address provided during your order.
Additional fees and taxes may be applied by the customs of your country.
Return in Zone 3
You are responsible for the return costs.
To return your order, you have a period of fourteen (14) days from receipt of your order to return your package to the following address:
RENIER SARL
11, avenue de la Motte-Picquet,
75007 Paris
France
Phone : (+33) 1 47 53 77 03
ZONE 4 : WORLD
Delivery is available in the following countries : United-States, Canada, Singapour, South Korea, Qatar, Saudi Arabia, United Arab Emirates.
Delivery terms in Zone 4
Standard delivery is free from 300 euros of purchase. For orders under 300 euros of purchase, delivery is invoiced 30 euros.
Delivery is provided by the FedEx Standard service. The delivery time is 3 to 10 working days. The package is delivered to the address provided during your order.
Additional fees and taxes may be applied by the customs of your country.
Return in Zone 4
You are responsible for the return costs.
To return your order, you have a period of fourteen (14) days from receipt of your order to return your package to the following address:
RENIER SARL
11, avenue de la Motte-Picquet,
75007 Paris
France
Phone : (+33) 1 47 53 77 033S